Stay closer to your audiences with svaey™

Svaey uses conversational AI and full-scale digital marketing to help convert and nurture customer relationships.

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Demo conversations are pre-written examples. Results vary by industry, offer, and traffic quality.

Supports: Website Instagram Facebook Gmail Telegram WhatsApp Viber SMS + many more…

Services designed around conversations

We build systems that answer questions, guide decisions, and complete actions — across web, inbox, social, messaging apps, and local search.

Each service is designed to reduce manual work and turn everyday conversations into bookings, sales, and repeat customers.

Website assistant bot connected to a website chat widget

Website Conversation Assistant

Turn your website into a responsive front desk. Visitors can ask questions, compare options, request a quote, book or reschedule, and get product recommendations — without waiting for a human reply.

Best for: service businesses, local brands, SaaS, clinics, and e-commerce.

Handles: FAQs, lead capture, booking + rescheduling, upsells, support triage.

Typical outcomes: faster response times, higher conversion rate, fewer missed leads.

Make / n8n flow: Chat widget → intent routing → knowledge + offers → calendar/CRM actions → confirmation email/SMS → optional handoff to a human.

Common questions

  • Can it book appointments and send confirmations?
  • Can it recommend products based on needs and budget?

Email Conversations, Newsletters & Outreach

Email becomes powerful when it feels timely and personal. We set up automated messages that respond to what customers do: booking confirmations, reschedule updates, purchase follow-ups, and nurturing newsletters — plus structured outreach that starts real conversations.

Best for: customer nurturing, bookings, post-purchase retention, B2B outreach.

Handles: personalised newsletters, confirmations, reschedule updates, outreach sequences.

Typical outcomes: higher replies, fewer no-shows, warmer leads, better retention.

Make / n8n flow: Trigger (booking/purchase/form) → segmentation → personalised email → reply capture → follow-up logic → CRM update + next action.

Common questions

  • Can it send different offers to different customer segments?
  • Can it handle confirmations and reschedules automatically?

Social Media Support & DM Automation

Customers expect fast replies on Instagram and Facebook. This service answers questions, qualifies inquiries, and guides people to booking or purchase — while escalating edge cases to your team with full context.

Best for: brands that rely on DMs for leads, bookings, and customer support.

Handles: FAQs, lead qualification, appointment booking, offer delivery, routing.

Typical outcomes: fewer missed messages, faster replies, more booked calls.

Make / n8n flow: DM intake → intent detection → short qualifying questions → booking/checkout link → handoff if needed → CRM tagging.

Common questions

  • Can it answer DMs outside business hours?
  • Can it route serious buyers directly to a call?
Social media support bot connected to Instagram and Facebook
Messaging support bot connected to SMS, WhatsApp and Telegram

Messaging Support Across Apps

Meet customers where they already talk. Support conversations across SMS, WhatsApp, Telegram — and more — with consistent answers, reminders, and action-taking flows like booking or order updates.

Best for: reminders, support, bookings, follow-ups, high-response campaigns.

Handles: confirmations, reschedules, delivery updates, FAQ support, offers.

Typical outcomes: lower no-shows, higher engagement, faster issue resolution.

Make / n8n flow: Event trigger → message delivery → reply handling → next-best action → booking/CRM update → follow-up window.

Common questions

  • Can it send reminders and reduce no-shows?
  • Can it handle product questions for e-commerce?

Google Reviews & Reputation Growth

Reviews influence trust and local visibility. After a purchase or completed service, customers are contacted via email or SMS. When the experience is positive, they’re guided to leave a review. If not, feedback is handled privately.

Best for: local businesses, clinics, hospitality, services, high-trust categories.

Handles: review requests, follow-ups, recovery flows, loyalty offers.

Typical outcomes: more reviews, stronger local presence, better conversion from search.

Make / n8n flow: “Service complete” trigger → satisfaction check → review request if positive → follow-up → offer nurture → reporting dashboard.

Common questions

  • Can it ask only when the customer is satisfied?
  • Can it continue with offers for repeat business?
Review outreach bot connected to Google Business Profile and review requests